Support for DVDWatchBox

I can only turn my box to sleep mode instead of off, what should I do?

Keep in mind: The Power button on the IR-Remote does not shut down the box, it only sends it into sleep mode. To turn off the Vidon DVDWatchBox, you must press the Power button at the back side of the box for approximately 6~8 seconds, until you see the indicator light fades out.